Why Such a Big Gap

first_imgby, Chris Perna, The Eden Alternative BlogTweetShareShareEmail0 SharesI just saw the results of an interesting survey published in the March print issue of Provider Magazine. The source is the My Innerview Skilled Nursing Employee Engagement Satisfactions Surveys collected in 2012 by National Research Corporation.The question from the survey that is highlighted is “Would you recommend this facility as a place to work?” Interestingly, the CNAs and Nurses surveyed responded that they would recommend their facility less than 65% of the time. In contrast, Administration and Nursing Administration responded that they would recommend their facility about 85% of the time. I think a 20% difference between the responses from CNAs and Nurses versus Administration and Nursing Administration is significant.What does it tell us? Maybe it tells us that the folks with the power and control think things are just great while the folks in the trenches who may be feeling disempowered aren’t so happy? My gut tells me that this is more evidence that many nursing homes still have a long way to go in moving away from the old disempowering hierarchical management model and moving toward an empowering person-directed care approach to improve staff engagement, satisfaction, and well-being. The results we’ve seen from Eden Registered Homes over the years certainly shows the many benefits to be gained by making this transition.So, how big is the gap in your organization? More importantly, what are you doing to close the gap?Related PostsCNA speaks from the Heart! This post comes to us from arkansasculturechange.com, Heather McQuade, CNABeing a successful CNA takes dedication, patience, a willingness to never stop learning, and flexibility. You should always strive to care for residents to the best of your ability and work towards culture change. Culture change means focusing on the … Continue reading →DEATH SPIRAL    When the plane had climbed to 13,500 feet, I checked the wind one final time and nodded to the pilot. Then, with the usual mixture of terror and exhilaration, I slowly pushed off the wing mount and into the stuff of dreams. Within ten seconds my body had…Live Grow Thrive: Green House Model Promotes GrowthPosted without comment (nuff said): AARP Bulletin | January 10, 2011 By Sally Abrahms Jan Cassidy Wood and her siblings knew that if their older brother Jack Cassidy ever needed long-term nursing care, it would fall to them to find it. He was unmarried and lived alone, and since childhood…TweetShareShareEmail0 SharesTags: CNA nurse nursing home The Eden Alternativelast_img read more