GPL hosts community outreach in West Ruimveldt

first_imgResidents of West Ruimveldt, Georgetown, were given an opportunity to voice their concerns to the Guyana Power and Light (GPL) on Tuesday morning as the power company hosted yet another community outreach.A large crowd turned out to the outreach, which was held at the West Ruimveldt Secondary School.A customer speaking to a GPL representative about her issuesAmong the concerns raised at the outreach was the ineligibility of persons to obtain services from GPL as a result of not having certain documents including land title or transport. The company’s representatives, in response, noted that accommodations are being made to assist persons.According to the company’s Customer Service Officer, Bibi Knights, persons can now utilise legal services by using documents such as their rates and tax receipts.“One of them in particular that stood out is that persons without documents, the right documentation to have a service. The perception is that we are only and we were indeed only accepting a title, lease, transports and so on but persons were not aware that they could submit rates and tax receipts,” Knights explained.The customer service officer noted that this lack of knowledge has contributed to a large number of persons having illegal connections.“A number of persons currently are having illegal supply and again it is because of documentation, so with the alternative that is the rates and taxes receipts, we can now have them on board” Knights revealed.Thus far, outreaches have been held in Buxton, Friendship and East Ruimveldt. However, the electrical company aims to host several more countrywide.Persons are being asked to keep updated with press releases and to visit GPL’s Facebook page for details.Customers and prospective customers are also asked to utilise the opportunity given to them by visiting the outreaches.last_img read more